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This Privacy Policy explains how Xpersive Labs collects, uses, stores, and protects information when you visit our website, contact us, or enquire about our software development services.
We may collect personal information that you voluntarily provide to us when you contact us or submit a project enquiry.
When you visit our website, we collect anonymous usage data through Vercel Analytics, including:
Pages Visited
Which pages you viewed
Device & Browser
General device and browser type
Time on Page
How long you spent on a page
Referral Source
How you found us
This data is aggregated and anonymised. It cannot be used to identify you personally. Vercel Analytics is cookieless — it sends anonymous page-view beacons without setting a persistent tracking cookie.
We use the information we collect for the following purposes:
We do not add you to any marketing list without your explicit consent, and we do not use your data for advertising profiling.
Submitting a project enquiry through our website, email, or WhatsApp initiates preliminary discovery. Submitting an enquiry does not independently create a client relationship or guarantee that Xpersive Labs will accept or undertake a project.
Formal engagement — including scope, timeline, pricing, and any confidentiality arrangements — is agreed separately with the client before a project begins.
We provide direct channels for client convenience, including email and WhatsApp.
We recommend that you avoid sending sensitive credentials or confidential financial information over informal instant messaging unless a dedicated agreement has been established.
Communication over WhatsApp is additionally subject to the privacy policy of WhatsApp's operator, Meta Platforms, Inc.
As a Sri Lanka-based studio, we work with clients across several regions:
Our website is hosted on Vercel, Inc. (USA). By using our website, your data may be processed on servers in the United States and other countries where Vercel operates.
Our website is served entirely over HTTPS (TLS encryption in transit), and we apply reasonable technical and organizational measures to protect the information you share with us.
We retain personal information only for as long as necessary to fulfil the purposes described in this policy.
Inquiry Records
Retained for up to 12 months from your last contact if no engagement follows.
Analytics Data
Retained for up to 24 months in line with Vercel's data retention policies.
Depending on where you are located, you may have the following rights over your personal data — under GDPR if you are in the EU or UK, or the Privacy Act 1988 if you are in Australia:
Right to Access
Ask what personal data we hold about you.
Right to Rectify
Ask us to correct inaccurate data.
Right to Erasure
Ask us to delete your personal data.
Right to Object
Object to our processing of your data.
Portability
Get a copy of your data in a machine-readable format.
Withdrawal
Withdraw previously given consent at any time.
To exercise any of these rights, email hello@xpersivelabs.com. We will respond within 30 days.
Our website may contain links to external websites. Xpersive Labs has no control over the content or privacy practices of those sites and recommends reviewing their privacy policies. We do not use Google Analytics, Facebook Pixel, or any advertising networks on this website.
Our services are directed at businesses and professionals, not individual consumers. We do not knowingly collect personal data from individuals under 18 years of age.
We may update this Privacy Policy from time to time. We will update the "Current Effective Date" at the top of this page when we do. Significant changes will be communicated via a notice on the website.
If you have questions about this Privacy Policy or how we handle your personal data, contact us:
Xpersive Labs
Colombo, Sri Lanka