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These terms establish the principles, governance, and contractual foundations for accessing our website and engaging Xpersive Labs software studio services.
Xpersive Labs is a software studio providing services including, but not limited to:
Our services are provided to clients in Sri Lanka and internationally.
You may use our website for lawful purposes only. You agree not to:
When you contact Xpersive Labs through our website, email, WhatsApp, or other communication channels, you may provide information about your business or project. You agree that the information you provide is accurate and that you have the authority to share it with us.
Submitting an enquiry does not create a client relationship or guarantee that Xpersive Labs will accept or undertake a project.
The specific scope, timeline, deliverables, pricing, payment terms, and other requirements for a project will be agreed upon separately with the client.
A project may begin only after the relevant agreement, proposal, quotation, or other agreed arrangement has been accepted by both parties.
Where there is a conflict between these website Terms and a separate written agreement for a specific project, the specific project agreement will take precedence.
Project pricing depends on the scope and requirements of each project. Unless otherwise agreed in writing:
Any applicable taxes, transaction fees, or third-party costs may be charged separately where relevant and agreed with the client.
Any significant changes requested after a project has been agreed upon may be treated as a change in scope. Changes may affect:
Xpersive Labs will communicate any significant changes before proceeding where reasonably possible.
Clients are responsible for providing the information, content, feedback, approvals, and access reasonably required for us to complete a project.
Delays in providing required materials or feedback may affect the project timeline.
Clients are responsible for ensuring that any content, materials, trademarks, images, data, or other resources supplied to Xpersive Labs can legally be used for the intended project.
Unless otherwise agreed in writing, ownership and intellectual property arrangements for project deliverables will be specified in the relevant project agreement.
Xpersive Labs retains ownership of its pre-existing tools, frameworks, reusable code, processes, methodologies, and technologies.
We may use general knowledge, skills, techniques, and experience gained during a project in future work, provided that confidential client information is not disclosed.
Projects may involve third-party platforms, services, software, APIs, hosting providers, payment providers, or other external technologies.
Xpersive Labs is not responsible for outages, changes, security incidents, pricing changes, or discontinuation of third-party services that are outside our reasonable control.
Clients may be responsible for maintaining subscriptions or accounts required for third-party services unless otherwise agreed.
We respect the confidentiality of information shared with us in connection with potential and active projects.
However, where specific confidentiality obligations are required, clients should request a separate Non-Disclosure Agreement (NDA) or confidentiality arrangement.
Unless otherwise agreed in writing, Xpersive Labs may display completed work in our portfolio, website, case studies, or promotional materials.
If a client requires a project to remain confidential, this should be agreed upon before or during the project engagement.
While we aim to deliver high-quality services, we cannot guarantee specific business results, including:
Results may depend on factors outside our control.
To the maximum extent permitted by applicable law, Xpersive Labs will not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or services.
This includes, where permitted by law, loss of profits, business interruption, loss of data, or other indirect losses.
Nothing in these Terms excludes liability where it cannot legally be excluded under applicable law.
We aim to keep our website available and functioning correctly. However, we do not guarantee that the website will always be uninterrupted, error-free, or available.
We may update, modify, suspend, or discontinue parts of the website at any time.
Our website may contain links to third-party websites or services.
We are not responsible for the content, privacy practices, availability, or policies of third-party websites.
We may update these Terms and Conditions from time to time.
Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are published may constitute acceptance of the updated Terms.
These Terms shall be interpreted in accordance with applicable laws relevant to the operations of Xpersive Labs, unless otherwise specified in a separate agreement with a client.
If you have any questions about these Terms and Conditions, please contact us:
Xpersive Labs
Colombo, Sri Lanka